Connecting Personal Webex Account

Your Virtual Events don't have to be held solely on one Webex account. Webex accounts can be connected with personal Schoox profiles. Thus, managers can use their own personal Webex accounts to organize Virtual Events in your Academy!  

Connecting Your Personal Webex Account

To connect your Webex Account to your profile, go to your profile picture in the top right, click Settings and select Integrations. From the available options, choose Cisco - Webex. Fill in all the necessary details, and click on Connect.


Please note: Currently, only Webex Training is supported. Webex Meeting accounts are not supported.

Starting an Event with a Connected Account

After the integration of the accounts you can continue with the creation of your Virtual Event events  going to the Training Admin Workspace and selecting Manage Training -> Virtual Events.

Read also: Creating Virtual Events

Please note: You will only be able to create or initiate Virtual Events if you have the relevant permission. 

After creating your Virtual Event, you need to initiate the sync process with your Webex account. To initiate the sync process, select the training under Manage Training -> Virtual Events, and clicking the Initiate Event button.


Please note: You have the option to cancel the initiation of an event that was done in error.

You are now ready to start your event! Just click on the relevant button and you will be redirected to your Webex account. 

Important notes:

  • Only users that have registered in Schoox with their emails can participate in Live Sessions. Users with usernames can't register in Live Sessions.
  • Webex requires a password for all training sessions. It is advisable to use a unique password for every event.
  • You need to have at least one registrant to start the event. 
  • Live Sessions can only be one-day events.
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