Admins within the academy are able to proxy into another user's account using the backdoor login. To do this, go to the Admin Workspace, find the user under Organization -> Manage Members, and click on the lock icon next to the user's name. This logs you in as if you were this user.
- Important Notes:
- The lock icon will not be available if the user is also an Admin.
- The lock icon will not be available if the user is a member of multiple Academies.
- When logging in as the user, certain personal information such as messages or billing information, will not be available to you.