If you have permission to manage academy members, the External Members tab under the Manage Members page will allow you to manage and overview your Academy's External Members.
To find the External Members tab, go to the Academy Admin Workspace and select Organization -> Manage Members in the left navigation panel. On the top of the page that opens, select the External Members tab.
Then select the External Members tab.
On this page, you can search for a specific External Member using the search bar. Once you find them you have the option to Remove them or Convert them to an Academy Employee. Also, under each External Member's name, you can click to View their Profile or View their Reporting.
To remove an External Member select them from the checkbox next to their name and click Remove. Once you do the External Member will become a Past External Member and you will be able to find them under Past External Members.
If you click to Convert an External Member to Employee, the External Member will become a regular user of your Academy and you will be able to find them under Employees.
Read more: External Members In Schoox