Scheduling Email Notifications for a Course

As an Admin, you have the option to set up scheduled notifications for specific Courses.

Please note: prior to making edits to a Course, all notifications will have originally defaulted to it's correlating Academy settings. You must make an edit specifically to this Course, not at the Academy level.

Navigation

In the left navigation, make sure you are in the Academy Workspace.

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When in the Academy Workspace, select Training Admin. Then, choose Manage Training and select Courses.

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Select the course you want to schedule notifications for to access the Course panel. From there, expand the Notifications section and select Reminders.

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Available Notifications

Below are your notification options:

Notification Recipient Purpose
Notification about expiring course certificate Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above To remind the employee that the course certification that will expire soon
Notification about expired course certificate Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above To remind the employee that their course certification has expired
Manager notification about employees' course completion Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above To inform the manager about the employees who have completed a course
Employee notification about course due date Employee To remind the employee about the course due date
Notification about missed course due date Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above

To inform:

- the employee that they failed to complete a course within its due date

- the manager about the employees who failed to complete a course within its due date

Manager notification about employees' course due date Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above To inform the manager about the employees who haven't completed a course with a due date

At the bottom of each notification, there is the Restore Academy Defaults button. By clicking this button the notifications will be restored to the default Academy level setting.

Note: These notifications are set up on a per-course basis and override any Academy settings. If you would like to set up scheduled notifications for all the Courses in your Academy, please click here for more information: Scheduling Email Notifications for an Academy

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Both the Academy’s scheduled notifications (Reminders) and the Course-level scheduled notifications allow you to configure a delivery cadence.

  • Select With Frequency to set up daily, weekly, or monthly reminders.

  • Select With Reminders to add up to 12 individual reminder instances within your scheduled notification.

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