Scheduling Email Notifications for a Course

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As an Admin, you have the option to set up scheduled notifications for specific Courses.

Please note: prior to making edits to a Course, all notifications will have originally defaulted to it's correlating Academy settings. You must make an edit specifically to this Course, not at the Academy level.

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In the left navigation, make sure you are in the Academy Workspace.

When in the Academy Workspace, select Training Admin. Here, select Manage Training -> Courses.

Select the course you want to schedule notifications for to head to the Manage Course page. Here, click on Notification in the course panel, and select Reminders

Available Notifications

Below are your notification options:

Notification Recipient Purpose
Notification about expiring course certificate Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above

To remind the employee that the course certification that will expire soon

Notification about expired course certificate Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above To remind the employee that their course certification has expired
Manager notification about employees' course completion Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above To inform the manager about the employees who have completed a course
Employee notification about course due date Employee To remind the employee about the course due date
Notification about missed course due date Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above

To inform:

- the employee that they failed to complete a course within its due date

- the manager about the employees who failed to complete a course within its due date

Manager notification about employees' course due date Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above To inform the manager about the employees who haven't completed a course with a due date

At the bottom of each notification, there is the Restore Academy Defaults button. By clicking this button all notification(s) will be restored to the default Academy level setting.

Note: These notifications are set up on a per-course basis and override any Academy settings. If you would like to set up scheduled notifications for all the Courses in your Academy, please click here for more information: Scheduling Email Notifications for an Academy

Both the Academy's scheduled notifications and Course scheduled notification offer a cadence.

Click  With Frequency to set daily/weekly/monthly reminders.

Click With Reminders to add up to 12 reminders within your scheduled notifications.

 

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