You have the option to cancel your event and add a specific reason for canceling if needed.
Navigation
In the left navigation, make sure you are in the Academy Workspace.
When in the Academy Workspace, select Training Admin for all Training Administration options.
Select Manage Training and then select Virtual Events.
If you're looking for an In-Class Event instead, select that option.
Cancelling an Event
Select the appropriate event's title from, click on the Manage Event option, and then select Cancel.
In the window that appears add the cancellation reason and select Cancel.
A warning will appear, clarifying that canceling and event will also cancel its various sessions.
You will then be able to find all of the events that were cancelled simply by using the filtering options.
In case that you have canceled an offer included in an event-bundle, several recalculations will take place, based on the attendance rules that you had set during the event-bundle creation.
Notes:
- Canceling the main event also cancels ALL associated sessions for the event.
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When an event is connected to Microsoft Teams, canceling the event in Schoox should automatically remove it from both the Schoox calendar and the Microsoft Teams calendar. If the event continues to appear on the Microsoft Teams calendar after it has been canceled, please reach out to Microsoft Support for further assistance.