There are some 'hidden notifications' that are sent by default and cannot be edited through the Notifications panel.
Below you will find a table with the most common hidden notifications:
| Module | Notification | Recipient | Purpose |
| Scheduled | Notification to login before auto-deactivation | Users who will be deactivated | To inform users to log in before their account is deactivated due to inactivity |
| Courses / Learning Path | Student's enrollment (Courses/Learning Path) | Academy Admin | To inform the Admin about the enrollment of the training they scheduled |
| Reporting | 'Your report is ready' | User who populated the report | To inform the user that the requested report is ready for download |
| Reporting | 'You have been assigned to receive a report' | User who is assigned to receive a report | To inform the user that they have been assigned to receive a scheduled report |
| Resources | User has requested to upload content into Academy resources | Academy Admins and Content Managers | To inform that a user has uploaded content into the Academy resources and requests approval |
| Resources |
'Your content has been approved' or 'Your content has not been approved' |
User who uploaded the item | To inform the user of the approval status |
| Academy | 'Your Import Report is ready' | Academy Admin | To inform that the import file (of the organization's structure) has been completed |
| Academy | Link(s) do not work in the email | Academy Admins | To inform that links in the email must be updated in order to redirect to the correct page |
| Academy | 'Important Notification from {Academy}' | User losing permissions/ Academy Admin | To inform the user that because of changes on their permissions, ownership of some Courses/Learning Path/Groups/etc have been transferred to the Academy Admin. |
| Personal | '{User} sent you a message on {Academy}' | User receiving the message | To inform the user that they have received a personal message |
| Personal | '{User} commented on your post on Schoox' | User who made the post | To inform the user that someone commented on their post |
| Personal | '{User} commented on a post you are involved in' | User who is involved in a post | To inform the user that someone else has also interacted with this post. |
| Personal |
'{User} has started a new discussion' or 'New comment on the {Board} discussion board' |
Selected Recipient / Course Instructor / Course Creator / Training Manager enrolled in the course |
To inform the user about a course's discussion board(s) Users do not receive in-app notifications when someone replies to their comments in course discussions, although they do receive notifications for new discussion posts. |
| Personal | '{User} confirm your {Academy} account' | Selected Recipient | To inform the user on how to confirm their email |
Note: While hidden notifications follow standard system behavior, there may be cases where you want to stop specific ones from being sent. In such cases, this can only be adjusted on the backend. Please reach out to the Schoox Support Team for further guidance.
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