By default, students can take courses as often as they’d like. Schoox keeps track of the amount of time spent on each course, and whether or not the course has been completed.
In Schoox, however, users with the Assign Training permission enabled, have the option to require that specific students retake courses. When a learner has been reassigned training you will be able to track each completion attempt separately.
There are two different ways to reassign a course:
- My Team Dashboard
- Reassign Training page
To reassign training while tracking progress in My Team Dashboard:
In the left navigation, make sure you are in the Team Workspace.
When in the Team Workspace, select My Team Dashboard and then select Training.
This process applies to learning paths, as well; in this example, we'll demonstrate how to reassign a course.
New Dashboard
Select the Courses tab at the top of the page, then choose the desired course from the list. This will display all learners associated with the course.
Locate the learner you want to reassign and click the three-dot menu on the right side of the screen.
From the available options, select Reassign, then confirm the action in the modal that appears.
Classic Dashboard
While using the New Schoox Dashboard, you can switch to the Classic Dashboard by selecting the relevant option at the top of the page.
To reassign training in the Classic Dashboard, select the Courses tab at the top of the page, then the desired course from the list that appears.
This will show you a list of all the learners associated with the course. The wrench icon in front of each name reveals more options relating to that individual.
Under Settings, you'll find the Reassign button.
- The employee will then be notified that they need to retake the course, and they will no longer be able to see their previous progress.
- The Due date field will be updated accordingly, based on the new assignment.
- Admins and Users with the reporting permission enabled will have the option to see which was the Last retake date for this course and user.
Important note: You can reassign even if the learner has not yet completed the item! Just follow the very same process, and their progress will be reset to 0%.