Case:
Upon opening the SCORM file the assignee receives the following message:
“We were unable to launch your course. Please try again, or contact your system administrator to resolve the issue. Error reference: 4eb376fc-ef6d-41b8-a283-9c56390e03b2“
Additionally, when trying to download it we get this message:
Answer:
Try reuploading the SCORM file.
Note: Make sure to check to Lecture Progress settings before updating the SCORM, as this may affect the progress of those who have already completed the lecture: