To keep their learning content fresh and up-to-date, content providers regularly retire outdated courses. Schoox ensures these updates are applied promptly, keeping courses in your academy aligned with the latest versions.
Upcoming Course Retirements
When a course is scheduled for retirement, the Upcoming Retirement Date will be displayed under the course title. Additionally, you can view upcoming retirements and content updates at: Schoox Marketplace Updates.
Replacement Courses
Most courses scheduled for retirement will have a suggested replacement. Depending on your subscription, the replacement course may already be available in your academy. If it is not available, please contact our Support team for assistance in adding the replacement course to your subscription.
For Traliant content, replacement courses are automatically added to the relevant academies, so no replacements are ever missed. If you'd like completion data carried over from a retired course to its replacement, just reach out to our Support team. We'll take care of the necessary steps for you.
For BizLibrary content, when a course is retired by the provider, it is also set to a retired status in Schoox. It is not automatically archived. This means the course remains in your academy with a retired status, preserving existing enrollments and historical reporting data, rather than being moved to your list of archived courses.
Admin Actions for Course Retirements
When courses are retired, admins may need to take the following actions:
- Assign new courses: Ensure users are enrolled in the replacement courses.
-
Update Learning Paths: Replace retired courses in learning paths with the new versions.
- Maintain user progress: Pay attention to the "Maintain Progress" setting to ensure users' progress is tracked correctly.
Important: Retired Courses and Reporting
Retired courses are not automatically removed from your academy, allowing you to access historical reporting data.
Scheduled Notifications
To stay informed about course changes, admins can set up two useful notifications in the academy:
- Notification about upcoming course retirement.
- Notification about course retirement.
Notes:
- For admins to receive notifications about the retirement of externally purchased courses, at least one user must be enrolled in the course.
- The retirement date is available as an additional field in the Courses Info Report within the Report Builder.