You can enhance your custom notifications by allowing recipients to sync events directly to their Google or Outlook calendars. To do so, incorporate the variables ‘Sync Google Calendar URL’ and ‘Sync Outlook Calendar URL’ into your notifications. You may hover over the variable titles to confirm their respective names: @SYNC_GOOGLE_CALENDAR_URL@ and @SYNC_OUTLOOK_CALENDAR_URL@.
This article explains how to properly include these links in your notification templates.
Let's review for example the @SYNC_OUTLOOK_CALENDAR_URL@ variable.
When adding calendar sync variables to customized notification templates, inserting the variable as plain text will not generate a clickable link in the email.
To ensure your users receive a functional link, follow one of the two methods below:
Option 1: Add it as a Hyperlink
You can turn any text into a clickable calendar sync link by inserting the variable as a hyperlink.
Steps:
- In the notification editor, highlight the text you want to turn into a link (e.g., Add to Outlook Calendar).
- Click the Link icon in the toolbar.
- In the popup window:
Display Text: Add to Outlook Calendar (or your preferred label)
URL: @SYNC_OUTLOOK_CALENDAR_URL@
- Click OK to insert the hyperlink.
This will ensure that the final email includes a clickable link that opens the Outlook sync prompt.
Option 2: Add it as a Button
You can also add the sync link as a button using the built-in editor tools.
- Click "Add variable" → "Add button in email".
- Double-click on the “Button Text” hyperlink and fill the form.
- In the popup form:
Display Text: Enter your preferred label (e.g., Sync Button).
URL: @SYNC_OUTLOOK_CALENDAR_URL@ - Save the changes.
This will insert a button in the email that users can click to sync the event with their Outlook calendar.
Note: If you’re using Google Calendar instead, you can use the @SYNC_GOOGLE_CALENDAR_URL@ variable by following the same steps.