Managers may notice that the number of On-the-Job Trainings (OJTs) they see in the My Training page differs from what is visible in the Team Workspace > My Team Dashboard > Training > On-the-Job Training reporting page. This behavior is expected and occurs due to the different logic used to display OJTs on each page.
Understanding the Difference
1. My Training Page
This page is designed to display training items that are directly relevant to the user.
Specifically, for course-connected OJTs, managers will be able to view them only if they are enrolled in the associated course. This ensures that managers only have visibility into training items that are relevant to their assigned responsibilities.
2. Reporting Dashboard
The reporting dashboard operates differently:
- It shows OJTs based on reporting permissions, not enrollment.
- If a manager has reporting visibility for a course, any OJTs connected to that course will also be visible on their dashboard, regardless of the manager's enrollment status.
Additionally, if your academy has enabled the following setting:
Academy Workspace > Academy Admin > Settings > Control Panel > Reporting Visibility rules > Show all courses and learning paths
Then all managers who have reporting permissions will be able to view all courses in the academy. As a result, they will also see all course-connected OJTs in the reporting dashboard.