When adding new employees to your academy in Schoox, it’s important to follow a few key steps to ensure they are properly associated with your company and appear as expected within your structure.
1. Double-check email addresses
Before inviting or uploading users, verify that all email addresses are entered correctly. Typos or incorrect formats can prevent users from being successfully added to your academy.
2. Assign company units
Make sure each employee is assigned to a company unit. This step helps organize your users and ensures they appear under the correct structure within your organization. For detailed steps, please refer to our article: Assigning Above Units and Units to Academy Members.
3. Add units during user creation
When creating new users manually or via bulk upload, there is a field to assign an Above Unit or Unit. You can assign one unit or above unit per user during this process.
Including this information is important to ensure new employees are correctly linked to their respective departments or locations within your company.
Related Article: Adding Members to Your Academy