Use Case Overview
You might notice that in certain cases, an On-the-Job Training (OJT) may not align with the Sign-off restriction you set under the “Sign-off required for On-the-Job Training completion” setting.
For example, you may have restricted sign-off permissions to only trainers within a specific Department or Above Unit, but someone outside that group was still able to sign off on tasks.
This article explains why that can happen and how OJT sign-off restrictions actually work.
Why This Happens
The Sign-off restriction on an OJT only applies to users who gain their sign-off permissions from their job.
If a user is assigned a custom role that includes OJT sign-off permissions, this role overrides the OJT’s sign-off restriction.
Understanding Role Scope
Academy Roles have permissions that apply across the entire Academy, not just within specific departments or organizational levels. This means that even if you restrict sign-off to certain Departments or Above Units, a user with an Academy Role that includes sign-off rights will still be able to complete sign-offs anywhere in the academy.
Key Takeaway
If you want your OJT Sign-off restriction to apply as intended, make sure that users who should perform sign-offs receive their permissions through their Job structure, not through a broad Academy Role.