You might notice that the total number of employees displayed in a few areas of your academy varies slightly depending on where you look. This is completely expected and depends on how each page presents the information.
This article walks you through what these numbers represent and how to interpret them correctly.
Where You Might See Different Employee Totals
You can view your total number of employees in several places across your academy, such as:
Home page → My team’s quick dashboard
Team Workspace → My Team Dashboard → Training → Employees tab
Each page may apply slightly different data criteria, which can result in minor variations.
My Team’s Quick Dashboard
The total shown in the My team’s quick dashboard gadget represent members who are enrolled in both active and archived courses.
Employees Tab in the Training Dashboard
The total shown under the Employees tab in the Training Dashboard depends on the course status filter you’ve selected.
If your view is filtered to show only Active courses, you’ll see a smaller number than on the My team’s quick dashboard gadget. To view the same total as the My team’s quick dashboard, simply adjust your filter to All Courses & Events.
Recommended Approach
Check your filters in the Employees tab to ensure you’re viewing the same set of data (e.g., All Courses & Events).
In Summary
By understanding what each section represents, you can confidently interpret your academy’s metrics and ensure you’re viewing the data that’s most relevant to your needs.