It’s completely valid to look for solutions that maintain compliance while supporting the needs of large training classes! When using geofencing to restrict training access, a change in the physical training location can temporarily prevent users from accessing their content, but there are practical ways to navigate this.
The Situation
You use geofencing restrictions to ensure Hourly Employees can only access their required training content when they are physically at their assigned location. Due to scheduling large training classes off-site, these Employees are temporarily unable to access their online training content because their physical location does not match the geofenced address. You are looking for a solution that allows temporary access for off-site training.
Recommended Guidance
Since the system enforces access based on a strict physical address/IP match, the solution requires a temporary modification to the geofencing rules or the user's location assignment. The most practical approach involves temporary adjustment to the system's definition of a 'valid' training location.
Temporarily Disabling Geofencing for the Location
This is the most straightforward way to immediately grant access to all users associated with the moving unit:
- The Action: An administrator must temporarily disable the geofencing rule for the specific Unit that is moving off-site.
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Process:
- Go to the administrative settings that manage geofencing restrictions based on location.
- Locate the specific Unit that is holding its training off-site.
- Temporarily reverse the geofencing restriction for that location.
- Restoration: Once the off-site training session is complete, an administrator must remember to re-enable the geofencing rule for that location to restore the compliance restriction.
This approach is effective. However, it requires an administrator to manually configure the designated location.
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