If you’re trying to open the Leaderboards Ranking Report and see a message such as:
“You don't have permission to preview data of this report. Wrong items selected.”
—don’t worry. This message simply means that a required selection hasn’t been made yet, and you can resolve it in just a moment.
This guide walks you through why this message appears and how you can quickly access the report you need, especially when someone is asking about their points or ranking.
Why This Message Appears
The permission message does not indicate that your access is restricted. Instead, it appears when the system is waiting for you to select a specific leaderboard from the available options. Until a leaderboard is chosen, the report cannot determine which data you intend to preview.
How to Access the Report Successfully
Follow these steps to load the report smoothly:
1. Open the Report
Go to the Leaderboards Ranking Report.
2. Locate the Report Options
On the left-hand side, look for the Report Options section.
3. Select a Leaderboard
In the Leaderboard dropdown menu, choose the leaderboard you want to view.
Once you make this selection, the system recognizes which dataset you intend to explore and confirms your access for that specific leaderboard. The report will then load as expected, giving you full visibility into points, rankings, and accumulated progress.
Summary
If you see the permission message while accessing the Leaderboards Ranking Report, simply choose a specific leaderboard from the dropdown menu. This quick action ensures the report knows which data to display and allows you to continue reviewing ranking details without interruption.