When importing users using the Academy Import Users template, you may notice that some fields accept Yes or No values. It’s helpful to understand how the platform interprets these fields when they are left blank, so you can confidently prepare your import file and achieve the results you expect.
What Happens If You Leave a Yes/No Field Blank
If you leave a Yes/No field empty in the Academy Import Users template, the platform will automatically interpret that field as No.
From a technical perspective, the value is stored as “N/A”. In practice, however, “N/A” behaves the same way as “No”, meaning that the feature or setting associated with that field will not be enabled for the user.
How to Use This in Your Imports
This default behavior allows you to streamline your import process:
Leave a field blank if you want the setting to remain disabled.
Explicitly enter Yes only when you want to actively enable a specific option for a user.
By understanding this behavior, you can use blank fields intentionally and keep your import files clean and easy to manage.
Key Takeaway
When working with Yes/No fields in the Academy Import Users template, a blank value is safely interpreted as No (technically N/A, with the same outcome). Knowing this helps you control user settings more efficiently and import users with confidence.
Related Articles