Rule-Based Assignment Handling for Reactivated Learners

This article explains what happens to a learner’s course or learning path assignments when:

• The learner was previously assigned training through an Automated Assignment Rule, and

• The learner is later deactivated and then reactivated.

The behavior depends on:

1. Whether the learner still meets the rule’s criteria upon reactivation, and

2. Whether the rule’s “Unassign when criteria are not met anymore” option is enabled.

Behavior Upon Reactivation

When a learner is reactivated, the system re-evaluates any automated assignment rules that apply to them.

Scenario 1: Learner Still Meets the Rule Criteria

If the learner still meets the rule’s criteria after reactivation:

• They remain assigned to the course or learning path.

• The enrollment reason remains: “Assigned by rule".

Result: No change to their existing assignment.

Scenario 2: Learner No Longer Meets the Rule Criteria

If the learner does not meet the rule’s criteria upon reactivation, the outcome depends on the rule configuration.
 

Case A: “Unassign when criteria are not met anymore” checkbox is selected

• The system detects that the learner no longer matches the rule.

• The learner will be unassigned from the course or learning path.

• This happens because the rule is configured to remove assignments when criteria are no longer met.

Result: Learner is unassigned from the training.
 

Case B: “Unassign when criteria are not met anymore” checkbox  is not selected

• Even though the learner no longer matches the rule criteria:

  • The system will not remove the assignment.

• The learner will remain assigned to the training.

Result: Learner stays assigned despite not matching the rule anymore.
 

Summary Table