Session Status
A coaching session is automatically marked as Canceled when any of the following occurs before the session is completed:
- The learner declines the session.
- The coach is deactivated.
- The coachee is deactivated.
Completed sessions always remain marked as Completed and are never changed to Canceled.
Canceled sessions can apply to both upcoming and past sessions, provided the session was not completed.
Team Dashboard Visibility
As a manager, canceled coaching sessions do not appear on the Team Dashboard, regardless of whether the sessions are upcoming or past.
Learner View
As a learner, you can view canceled coaching sessions from: Learner Workspace > Development > Coaching
Canceled sessions remain visible so you can review your coaching history and session details.
Manager View
As a manager, you can view canceled coaching sessions from:
Team Workspace > Coaching > Sessions
Canceled sessions remain available for review and management purposes.
Editing Canceled Sessions
As a manager, you can open and edit canceled coaching sessions from:
Team Workspace > Coaching > Sessions
The fields available for editing depend on the reason the session was canceled.
Session Canceled Because the Learner Declined
You can edit most session details. However, the following fields cannot be modified:
- Recurrence
- Coachee
Session Canceled Because the Coach or Coachee Was Deactivated
You can edit most session details. However, the following fields cannot be modified:
- Date and time
- Recurrence
- Coachee
Any fields not listed above remain available for editing.