Resolving Incorrect Session Times in the Coaching Overview

The Coaching Overview (in the Team Workspace, under Coaching > Overview) gives you a calendar view of your team's coaching sessions — by month or week — plus a schedule view and a quick-view popover for each session. This article explains how session times are displayed there.

Symptoms

  • You scheduled a coaching session for a specific time, but when you opened the Coaching Overview calendar (month or week view), the schedule view, or a session's popover, the time shown didn't match the time you selected when you created the session.
  • This only happened when your profile timezone was different from the timezone set on the browser or device you were using to view the Coaching Overview.

Cause

The Coaching Overview previously displayed session times using your browser's timezone instead of your account's profile timezone. When the two didn't match, the time shown on the calendar, schedule view, or session popover was incorrect — even though the session itself was still scheduled and stored at the correct time.

Solution

This has been resolved. The Coaching Overview — including the calendar (month and week views), the schedule view, and each session's popover — now always displays session times in your profile timezone, consistent with the rest of Schoox. No action is required on your part.

If a session's time in the Coaching Overview still looks unexpected, confirm that the timezone configured in your profile settings is the one you expect — the Coaching Overview always follows that setting, not your browser's or device's timezone.

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