After you have created a course, you might need to add new lectures or update the existing lectures. Schoox allows you to make these changed without affecting the progress of the employees who have already completed them.
When you are in the management page of a course, you can change your settings by selecting Step Management on the right.
Manage Lecture Progress
In the left navigation, make sure you are in the Academy Workspace.
When in the Academy Workspace, select Training Admin. Then, choose Manage Training and select Courses.
Here, find the course in question and click on it to go to the course management page.
Navigate to the Course Panel on the right and select Step Management.
To manage the course progress for users who have already completed the course, adjust the relevant setting below Lectures Progress.
New lectures
- If Yes is selected, the new lecture will be marked as completed for the users who had already completed the course. So, by accessing the Employees' dashboard and by hovering over the indicator icon you will be able to see why the course was automatically marked as completed.
- If No is selected, the course progress will be updated even for the users who had completed the course in the past.
Lecture updates
- If Yes is selected, the updated lecture will be marked as completed for the users who had already completed the lecture. By accessing the Employees' dashboard and by hovering over the indicator icon you will be able to see why the course was automatically marked as completed.
- If No is selected, the lecture progress will be updated even for the users who had completed the lecture in the past.
Notes
- Τhe Manage Progress settings, do not work retroactively. You should apply the settings, before adding/updating a lecture.
- The Maintain Progress functionality considers two key factors:
1. The date and time the lecture was added or updated in the course: The system references when the lecture is incorporated into the course structure, rather than when it becomes visible to learners.
2. Whether the learner had completed the course at the time the lecture was added/updated: The learner must have a course completion recorded before the lecture was added or updated. If the learner had not completed the course at that point, there is no existing progress to preserve.
Go1-Sourced Courses
For a course imported through the Go1 integration, the Maintain Progress setting described above isn't available to configure manually — updates delivered through a Go1 content sync are handled automatically. When Go1 updates a course's content (for example its title, description, material, thumbnail, or duration), Schoox applies the update to the same course rather than replacing it, and learner progress, completions, and certificates are preserved: learners who already completed the course remain completed, and learners who are partway through keep their progress and can continue from where they left off.
Progress is only affected when Go1 changes the course's availability rather than its content. If a course becomes unpublished or is removed on the Go1 side, it becomes unavailable in Schoox — learners who had completed it keep their completion record and certificate, while learners still in progress see the course become unavailable, with their in-progress percentage no longer shown since there's no content left to complete. If the course is published again or re-added, it becomes available again and every learner's previous progress is automatically restored.
Progress is preserved only for learners who are still enrolled in the course; if a learner was unenrolled, a later completion reported by Go1 won't be recorded for them. Also, if Go1 delivers an update as an entirely new course (a new Go1 course ID) rather than an update to the existing one, Schoox treats it as a new course — the previous course is archived with its progress and completions intact, and the new course starts with no progress.
Read also: Managing Course Progress When an Exam is Being Added or Updated