All of your Certificates are stored under your personal profile. Based on what your Admin has selected you may be able to only see your active certificates, or both your active and expired certificates.
To find your certificates, navigate to your profile and then click on Certificates.
To go to your profile, click on your profile picture in the top right and select Profile.
On the Profile page, navigate to the ePortfolio section and select View all under Latest Certificate.
You will then be redirected to the ePortfolio page, specifically to the Certificates tab.
- Course Certifications
- Learning Path Certifications
- Virtual Event Certifications
- In-class Event Certifications
- External Certifications (The certifications that you uploaded in order to get the credits for your external training)
- External Course Certifications (The certifications related to purchased - Marketplace-courses)
To locate specific certificates, you can use the search bar and the filters available on the left-hand side of the page.
Filtering by training type allows you to narrow results to the desired training category. You can also filter certificates by Active, Expired, or Pending status.
Training Certificates
Your Training Certificates are the ones you were awarded because you completed a piece of training. This includes Course Certifications, Learning Path Certifications, Event Certifications, and External Course Certifications.
Under each training certificate, you can see the Primary Instructor as well as the day you were awarded the certificate.
By clicking the View Certificate option, you can view the actual certificate of completion, which includes the completion date. You can also download the certificate by clicking the download icon in the top-right corner of the page.
External Certificates
When filtering by External Certificates, you will see all certificates you have uploaded, along with any credits requested for them. You can also download these certificates. To upload a new external certificate, select the Add external certificate button (＋ icon) located at the top right of the page.
You can learn more about the process here: Uploading External Certificates
If you are an academy admin, you can control the visibility of users’ course certificates via the Show course certifications on team member’s profile setting. When enabled, certificates are visible on the user’s profile; when disabled, they are hidden.
To locate this setting follow the steps below.
In the left navigation, make sure you are in the Academy Workspace.
When in the Academy Workspace, select Settings.
On the left-hand side, use the Academy filter to navigate to the Team Member Settings section.