As an Admin, under either the Academy Admin, Development Admin, or Training Admin Workspace, you can find Notifications in the left navigation bar. Here, you have two different types of notifications:
- Academy Notifications
- Reminders
Academy Notifications happen when a certain action triggers. Reminders are scheduled notifications that send out an overview at either a regular interval (with frequency), or at certain times before an event (with reminders).
To find the Scheduled Notifications in your Academy just head to the workspace with the notifications you need, click on Notifications on the left menu and then select Reminders.
Select the notification you are looking for, and use With Reminders to set one or more reminders for your recipient(s).
- You can add up to 12 reminders per scheduled notification.
- You must filter the users based on job and location, and send the notifications to specific recipients only.
- You can select if you wish a reminder to be sent on specific days or specific hours before/after the relevant action.
Please Note: You are able to set different reminders per different role. For example, you can notify the employee about an expiring certificate 5 days before the expiration, and also let the Course assignor know 2 days before the employee's expiring certificate.
Select With Frequency to set the frequency of the reminders (daily/weekly/monthly).
If the Academy Admin has enabled a scheduled notification to be sent to all Managers, each one of them will have the option to turn them off on a personal level, by accessing the Notifications tab in their personal settings.
Please find below a list of all of the available reminders:
| Notification | Default Recipient | Purpose |
| Employee notification about course due date | Employee | To remind the employee about the course due date |
| Manager notification about employees' course due date | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who haven't completed a course with a due date |
| Notification about missed course due date | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above |
To inform: - the employee that he/she failed to complete a course within its due date - the manager about the employees that failed to complete a course within its due date |
| Notification about expiring course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind about an employee's course certification that will expire soon |
| Notification about expired course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above | To remind about an employee's course certification that has expired |
| Notification about upcoming training event | Instructor Led Classroom - Employee/Instructor Led Classroom - Instructor/ Live Session - Employee/Live Session - Instructor |
To remind the employee or/and the instructor about an upcoming event that they are attending/instructing |
| Manager notification about employees' course completion | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who have completed a course |
| Employee notification about learning path due date | Employee |
To remind the employee about the learning path due date |
| Manager notification about employees' learning path due date | Learning Path Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who haven't completed a learning path with a due date |
| Notification about missed learning path due date | Employee/Learning Path Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above |
To inform: - the employee that they failed to complete a learning path within its due date - the manager about the employees that failed to complete a learning path within its due date |
| Notification about expiring learning path certificate | Employee/Learning Path Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind about an employee's learning path certification that will expire soon |
| Notification about expired learning path certificate | Employee/Learning Path Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind about an employee's learning path certification that expired |
| Notification about periodical content update | Admin/ Creator |
To inform the recipient that a content material should be updated |
| Notification about login | Employee |
To inform Employees that they haven't logged in to the system after a certain number of days (of inactivity). |
|
Notification about login before auto-deactivation Please note that this notification will be available only if the "Auto Deactivation of Users" advanced setting is enabled for your academy |
Employee |
To inform Employees that they will be automatically deactivated after a certain number of days if they do not log into the system. |
| Notification about reaching the membership milestone | Unit Manager/ Assistant Unit Manager/ Direct Head of Above Unit/ Assistant Direct Head of Above Unit |
The notification will be sent to managers x days after a user joined the academy, notifying them about reaching the membership milestone. |
| Notification about upcoming training event and prerequisites not completed |
|
To inform the recipient that he or their employee, has not completed the prerequisites of a course, which has an upcoming event step. |
Tip #1! Please note that only users with confirmed email addresses are able to receive email notifications from your Academy.
Tip #2! You have the option to configure the audience of your scheduled notifications based on its org structure! We have selected the default recipients for you but you can filter them down so that only users with s specific org structure will take the notification! To do so, find the notification in question, click on it and follow the instructions below!
Additional notes:
- If both of the toggles shown in the above image are turned to yes, the notification will not be delivered to the default recipients. It will be delivered only to the recipients who meet the criteria of the “Default” option + the custom criteria set on the org level.
- Only one (1) Filtered Recipient List can be available per notification.
- You can give a custom title to the Filtered Recipient List.
- If a Course/Learning Path/Event notification is configured, it will have a higher priority over the academy (or custom recipient) notification.