Self-assessments and Perception Gap

As an Admin, you can enable self-assessments for your employees. Through self-assessments, your employees can evaluate themselves both in their required skills and the available Academy Skills. Self-assessments can help you better understand the gap between how you evaluate your employees on certain skills and how different they perceive themselves in the same skills. In Schoox this is called the Perception Gap.

First, you need to enable the self-assessments for your employees. To find out how read: Enabling Skills in Your Academy

Please note that your employees will be able to assess themselves using the Rating System you chose when setting up your Academy’s Skills.

Once you enable the self-assessments your employees will be able to submit an assessment by going to the Development -> Skills page in the Learner Workspace. You, as an Admin, will be able to track these requests under the Skills -> Perform Assessments page in the Team Workspace, along with all the assessments made for this user by their managers. Just click on New Assessment to review previous assessments. On the same page, admins and managers with the relevant permission are able to assess the employees under their organizational structure. To learn more read: Performing an Assessment as a Manager

Once the employee and the manager have both provided an assessment, the perception gap dashboard will help you investigate the gap in the perception between your managers and their team members with respect to their performance.

The Perception Gap Dashboard is only available for Admins. To access is, navigate to the Team Workspace and select My Team Dashboard -> Skills on the left side. Then, select Perception Gap in the top menu.

The perception gap can show the differences for all the Academy or only for selected employees: you can choose for which employees you want to check the perception gap by selecting the needed organizational structure.

Zero gap means that both the manager and the employee agree completely on the performance of the employee. A negative perception gap means the manager has assessed the employee more austere than the employee themselves and positive means the opposite.

In the Employees tab, you can see the perception gap for each user. If you click on the graph icon next to the user, you will find the user’s scores for the manual and self-assessment in each skill. Additionally, you can see the perception gap for each skill individually.

Last but not least, you are able to check the perception gap for each job and for each manager, by selecting the relevant tab.


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