Event Waiting Lists

When creating a new in-class or virtual event, you have the option to enable a Waiting List. When this option is enabled and the maximum number of attendees has been reached, users can reserve a spot on the waiting list. If a registered participant cancels their registration, or if an admin increases the attendee limit, users on the waiting list will be automatically registered in the order they joined.

If a spot becomes available, the system automatically confirms the next user from the waiting list, even if the session deadline has already passed.

How to review the Waiting List

  • Navigate to Team Workspace and select Instructor-Led Training.

  • Apply the Waiting List filter and choose Yes from the options.

    filter_waiting_list.jpg
  • The list of events will display an additional option labeled Waiting List.

    waiting_list_option.jpg

  • This link will be active only if there are users pending registration.

    clickable_waiting_list.jpg


From this page, you can approve or decline a user’s registration request.


Related articles:

Registering for an Event

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