Managing Certificates and Notifications for Archived Courses in Schoox
When handling certificates and notifications within courses in Schoox, there are several key considerations to ensure proper management of reassignment rules, expiration settings, and notification behaviors. This article provides an overview and answers common questions related to certificate settings for archived courses.
Overview: Certificate Expiration and Notification Rules
In Schoox, certificates are often tied to specific rules for expiration, reassignment, and notifications. These operational settings may continue to affect users even after a course is archived unless they are manually adjusted.
Impact of Archiving on Certificates
Archiving a course in Schoox removes its auto-assignment rules. Consequently, new certifications or assignments tied to these rules cease to be issued. However, existing certificates may still trigger expiration notifications if they are configured to reassign upon expiration. It is therefore recommended to review and adjust the certificate expiration settings to avoid unintended notifications.
Managing Certificate Expiration Settings
To ensure current course certificates do not expire, or to adjust expiration settings for your courses, follow these guidelines:
- Set the certificate expiration period to a specific number (e.g., 12 months) from completion.
- Save the changes.
- Immediately set the expiration to 0 months and select the Recalculate Expiration option to recalculate existing users’ certificates.
This ensures their certificates are recalculated to never expire, halting any reassignment or notification processes.
Editing Certificate Expiration in Archived Courses: If a course is already archived but requires changes to its certificate expiration settings, it must first be unarchived. Once the necessary updates are saved, the course can be archived again.
FAQs
What happens to notifications when a course is archived?
Archiving deletes the course’s auto-assignment rules, stopping new assignments. However, certificates configured with expiration and reassignment behaviors may still trigger notifications. Adjust these settings proactively.
Can I stop reassignment notifications for existing certificates permanently?
Yes. By recalculating certificates with a 0-month expiration, you can make them permanent and cease all expiration-related notifications.
Do certificate settings need to be managed in advance for archived courses?
Yes. To make changes to certificate expiration settings in archived courses, unarchive the course first, apply the changes, and re-archive the course after completing edits.
Key Takeaways
- Archiving a course deletes its assignment rules but may not fully halt notifications from existing certificates.
- Ensure certificate expiration is set to ‘0 months’ to fully stop reassignment notifications.
- Archived courses require unarchiving for changes to be applied to certificate settings.
Related Articles: