When you update the label of an academy term—for example, customizing the ‘Above Unit’ label—you naturally expect this new wording to appear consistently throughout your academy. However, when you revisit a report that was previously created in the Report Builder, you may still see the original label displayed.
This is an expected behavior. Once a report is created and saved, it retains the field names exactly as they were at the time you built it. So, if the Above Unit label had a different name when the report was originally created, that earlier label will continue to appear in the saved report, even after you’ve updated the term in your academy settings.
Copying an existing report will also carry over the previously stored field names. This is designed intentionally, as many organizations export or integrate reports with external systems, and keeping field names consistent helps ensure those processes continue to run smoothly.
How to View the Updated Custom Label in Reports
If you’d like your report to display the updated custom label, the best approach is to create a brand-new report using the Report Builder. Newly created reports always pull in the most up-to-date terminology from your academy settings.
Summary
You can update academy labels at any time, and those changes will appear automatically in any new reports you build. Saved reports, however, retain the terminology that existed when they were first created, ensuring stability for organizations that rely on exporting or integrating these reports.
Whenever you need a report to display your latest labeling, simply create a new report from scratch, and the updated term name will appear as expected.
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