Create Groups

Groups are a very powerful feature for content and knowledge sharing and collaboration. Groups can be used to share discussions, posts, and even as a collection of employees to easily assign. Each group has its own visibility and access rules.

Who can create a Group

As an Admin, you can decide who has permissions to create a group. To do so, go to the Admin Workspace and select Settings -> Control Panel on the left side. Scroll down to the Social Collaboration Module and select Groups.

Any member of Schoox, employees of your company included, can create a group. But you can decide which members can create groups for your Academy. Those groups can be either for corporate knowledge sharing and collaboration and visible only to your employees or public groups and visible to everybody. The group creator decides who can see and join the group (e.g. employees, customers, everybody).

Creating a Group

Since the Groups feature is enabled, users with the Create Group permission enabled, can create groups for each of the entities under their org structure. 

To do so, navigate to the Social Workspace and select Groups -> Group Lists on the left navigation bar. From there, select Create Group.

You can now fill in some basic information about your Group and define some basic settings.

  1. Add the Name of your group (try to give a short and clear title)
  2. Add a Description for your group
  3. Select if you want to allow group members to share content (if you select "no" here, the Content tab will be completely removed from the Group Panel)
  4. Select if you want to allow group members to post on the group wall
  5. Wall posts should require approval by Admin to become public?
  6. Select if members should be allowed to edit their wall posts
  7. Select if you want to allow group members to create a discussion thread
  8. Should members be able to edit their discussion board comments?
  9. Select the group category. Only users who have access to this category will be able to see this group.
  10. Select if you want your group to be available Only to Employees/ Employees and External members
  11. Select if you want your group to be a public or a private one.

Don't forget to click on the Create New Group button when finished!


  • If you assign your group to the "Without Category", all academy members will be able to see it.
  • Managers cannot create Group Categories. They have the option to use the already created categories that they have permission to access. If you, as an admin, want to give your managers the right to create categories you will have to use the decentralized permissions. Please read also: Giving Decentralized Category Permissions
  • Please make sure that you have defined the Group category permissions and you have selected the job(s), Above Unit(s), and Unit(s) that should have access to this category. To do so, click on Groups from the upper navigation menu, select the category on the right-hand side of the page and click on the lock icon to open the group permissions page. For more information read also: Managing Group Categories
  • If the wall posts require approval to become public, please make sure to enable the relevant academy notifications:

Read also:

Was this article helpful?
0 out of 0 found this helpful