Announcements appear in their gadgets on the Learner, Team, and Academy Admin homepages, as well as via email, if the individual has added theirs to their profile.
There are three types of announcements:
- Academy Announcements
- Course Announcements
- Learning Path Announcements
Academy Announcements
Admins and Training Managers in an academy can send announcements to all members, specific individuals, or selected groups. Additionally, users assigned to a role with the "Send announcements" permission enabled are also able to send announcements.
In the left navigation, make sure you are in the Team Workspace.
When in the Team Workspace, select Academy Announcements.
If you select the Send copy to inbox? checkbox, the announcement will also be delivered to the selected recipients as a personal message and a mobile push notification.
Please note that an email notification will be sent to the recipients regardless of whether this checkbox is selected.
If you prefer users not to receive an email notification for the academy announcement, but only a personal (in-app) message, you will need to adjust the relevant setting in your Academy Notifications.
To do this, navigate to:
Academy Workspace > Notifications > Academy > Academy Type filter >“You got a message from [Your Academy title]”
Within this setting:
-
Disable the Email Notification toggle.
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Keep the Real-Time Notification (In-App) option enabled.
Once this configuration is in place, you can select the “Send copy to inbox?” checkbox when sending an academy announcement. This ensures that the selected users will receive only an in-app notification, without an accompanying email.
Course and Learning Path Announcements
You can send announcements relating to a course or learning path to all learners, only to those who have completed it. or only to those who haven’t.
In the left navigation, make sure you are in the Team Workspace.
When in the Team Workspace, select Self-Paced Training and then select Training Announcements.
Select the Course or Learning Path tab, and then choose the specific learning path or course from the list.
You can choose between an individual announcements or announcements made based on certain criteria, and you can also filter the results to send this announcement to All students, to those who have completed the course or to those who have not completed it yet.
Please note that if the course in question is a purchased (external) course, which was not created in your academy, the process is a bit different. Please check the following article for more details: Sending Announcements for External Courses
Please read also the following article on how to send your Announcements: Sending Announcements