Sending Announcements

Announcements appear in their gadgets on the Learner, Team, and Academy Admin homepages, as an internal message, as well as via email, if the individual has added theirs to their profile.

After you've selected the type of announcement that you want to send (academy, course, learning path), you are ready to add the desired message and send the announcement to the recipients. The process for each type is the same.

Announcements can be sent either to individuals (By Person) or determined based on their job and location (By Criteria).

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If you are an Academy Admin, Training Manager or a user with the Send Announcements permission, navigate to the upper navigation panel and select Personal Messages.

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Under the Announcements tab, open the Create Announcement dropdown menu and choose one of the three available options:

  • Academy announcement

  • Course announcement

  • Learning Path announcement

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By Person

To send announcements to select individuals, search for the recipients and select them by clicking on the “+” symbol.

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Add a message in the space provided, add an image/URL, and/or click Upload Attachment to upload documents from your computer.

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Please note that in the case of Academy Announcements, an additional option is available. The announcement can be set to appear in the high priority announcement gadget for a specified amount of time. 

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Select  Send announcement once finished.

By Criteria

Under By Criteria you can send the announcement only to those who match the selected org structure criteria.  Simply use the drop-down menus and select the desired job(s), Above Units(s), and Unit(s). The number of individuals that match the criteria will display below.

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Similar to individual announcements, you can add a message, upload documents from your computer, mark the announcement as High Priority for a specific number of days. High Priority announcements appear in their own High Priority Announcements gadget on the home pages.

You also have the option to send the announcement only to users who have a specific preferred language selected.

Please note that in the case of Academy Announcements, an additional option is available. The announcement can be set to appear in the high priority announcement gadget for a specified amount of time. 

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Click on the Send Announcement button once finished.

Automated Announcements

You are also able to set it up so the announcement will automatically be sent to anyone who falls within specific parameters.

To create an automated assignment rule, check the box while creating an Advanced Announcement, and give the rule a descriptive name.

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At the bottom of the page, select Send announcement and set rule.

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Note: The sender of announcement is not included in the recipients of the announcement, as this user actually knows the content of this message.

Related articles:

Announcements Types

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