As an Admin, you are able to review, edit, and disable the notifications sent for various actions throughout the Academy.
In the left navigation, make sure you are in the Academy Workspace.
Notifications appear in their own section, containing Academy and Reminders.
In the tables below, you'll find information on each General Academy notification, broken down by workspace.
Please note: You can preview every notification, but not all notifications are editable. Check the table for more information. Moreover, you can filter the users based on job and location and send the notifications to specific recipients only.
On this page, you can select the desired filter to view the relevant notifications.
Academy Admin
| Notification | Recipient | Purpose | Editable / In-app |
| 'Your team member report is complete' | Academy Admin who initiated the import | To inform the Admin that the user import process is completed | Yes |
| 'You got a message from [Academy]' | Selected recipient | To inform the recipient that they have a message from the Academy | Yes |
| 'You were added as a new team member in [Academy]' | Selected recipient | To inform the recipient that the Academy Administrator has added them to the Academy. The email includes a “Login Now” button | Yes |
| 'You were added as an admin' | Selected recipient | To inform the recipient that the Academy Administrator has made them an Admin of the Academy | Yes |
| 'You've been added as a training manager' | Selected recipient | To inform the recipient that the Academy Administrator has made them a Training Manager of the Academy | Yes |
| 'You were added as an Instructor in [Academy] academy' | Selected recipient | To inform the recipient that the academy administrator has made them a Professional Instructor of the Academy | Yes |
| 'Your team member is locked out of your academy' | Academy Admins | To inform the Academy Admins that a user has been locked out for 30 minutes due to multiple unsuccessful login attempts | No |
| 'Your academy account was deactivated due to inactivity' | Notification when an employee is auto deactivated | To inform the user that they were deactivated | Yes |
| 'A new job is assigned to you in the academy' | Selected recipient | To inform the recipient that a new job was assigned to them, and the permissions of this job | Yes |
| 'A new unit is assigned to you in the academy' | Selected recipient | To inform the recipient that they were added to an (Above) Unit | Yes |
| 'Team member deactivation report' | Admin/Manager who initiated the deactivation | To inform the recipient that the deactivation process has been completed | No |
| 'Your preferred time zone was updated' | Selected recipient | To inform the recipient that their preferred timezone has been changed | Νο |
| 'New team members joined your academy' | Admins | To inform the recipient about the users who were recently added to the Academy | Yes |
| 'Your content language is updated in the academy' | The users who had Admins select their language (not when they changed it under My Profile) | To inform the user that an Admin updated their preferred language | Yes |
| 'Your academy account was deactivated' | Employee who was deactivated | To inform the user that they have been deactivated | Yes |
| 'Notification when an employee is reactivated' | Employee who was reactivated | To inform the user that they have been reactivated | Yes |
| 'Limited course access for hourly employees' | Academy Admins | To inform the Admins about the Managers who selected “Limit Access” to Courses | No |
| 'You need to approve a public registration request' | Academy Admins | You can approve or deny a user's registration request. | Yes |
| 'Public registrant's request to join was approved or denied' | Selected recipient | To inform the user whether their registration request was approved or denied. | Yes |
Training Admin
| Notification | Recipient | Purpose | Editable / In-app |
| 'Failed all exam attempts' | Exam Creator / Instructors / Unit Manager / Assistant Unit Manager / Head of Above Unit / Assistant Head of Above Unit | To inform the exam creator that a user failed all of the exam attempts for a specific exam | Yes |
| '[Academy Admin] accepted / declined your credits' | Selected recipient | To inform the user that the Admin accepted / declined the credits the user requested | No |
| 'New comment on Resources Content' | Item Owner, Admins | To inform the recipient that someone commented on the resources content — Note: This is also a personal setting: “Someone comments on your resources content” | Yes |
| 'Content shared from [Academy Name]' | Selected recipient | To inform the recipient that content material has been shared with them | Yes |
| 'New External Credits Request' | Admins | To inform Academy Admins that users added external credits to their profile that are pending approval | Yes |
Development Admin
| Notification | Recipient | Purpose | Editable / In-app |
| 'Request Assessment' | Selected recipient | To inform the recipient that they have been requested to assess the skills of the employees. The email includes the assessment date and its due date | No |
Search functionality only searches the filtered list, and will only display search results from the notification list currently visible.
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