As an Admin, you are able to review, edit, and disable the notifications sent for various actions throughout the Academy. Courses and Learning Path Academy notifications are found in the Training Admin Workspace under the Courses or Learning Path tab.
In the table below, you'll find information on each notification.
Please note: You can preview every notification, but not all notifications are editable. Check the table for more information. Moreover, you can filter the users based on job and location and send the notifications to specific recipients only.
Notification | Default Recipient | Purpose | Editable / In-app |
[Employee] enrolled in a course | Course creator | To inform the course creator that an employee has enrolled in a course. | No / Yes |
[Employee] reviewed your course | Course creator | To inform the course creator that an employee reviewed a course. | No / No |
You have been awarded a certificate | User who successfully completed a course/learning path | To inform the user that he has been awarded a certificate of a course/learning path completion. | Yes / No |
A new lecture/course has been added to course/learning path | User who is assigned a course/learning path | To inform the user that a new lecture/course has been added to a course/learning path (and hence, the course/learning path progress has been affected). This is being sent only to completed users that had 100 progress before the lecture/course addition and only if the “Maintain progress” setting is Off. | Yes / No |
New announcement for your course/learning path | Selected recipient | To inform the recipient that there is a new announcement on a course/learning path (the email includes the content of the announcement too). | Yes / Yes |
Invitation to enroll in a course | Selected recipient | To invite the recipient to enroll in a specific course. | Yes / Yes |
You have been assigned a course/learning path | Selected recipient | To inform the recipient that he has been assigned a course/learning path. | Yes / Yes |
Course/learning path (un)assignments status | User who (un)assigned a course/learning path via Advanced (Un)assignment | To inform the recipient of his (un)assignment status. | No / Yes |
You have been assigned to retake a course | Selected recipient | To inform the recipient that he has been assigned to retake a specific course. Note: The email notification is different depending on the current status of the user (enrolled/ not enrolled) | Yes / Yes |
Your course/learning path has successfully copied | Selected recipient | To inform the recipient that their course/learning path has successfully copied. | No / Yes |
Notification about course poll | User who has completed all course's modules | To invite the recipient to take the course poll | Yes / No |
New course enrollment request | Trainee's Unit Managers, Assistant Unit Managers, Head of Aboves and Assistant Head of Aboves who have been given the permission "Approve self-enrollment requests" | To inform the recipient that a user has requested to enroll in a course | Yes / No |
Your course enrollment has been approved/not been approved | Selected recipient | To inform the recipient that his/her course enrollment has been approved/not been approved | Yes / No |
Course that was part of learning path was archived | Learning path owner | To inform the learning path owner that a course that was included in his/her learning path, was archived | Νο / Νο |
Course step available by scheduler | Selected recipient | Once a step is being set as available after a certain number of days, the users enrolled in the course will get notified that those steps are available. | Yes / No |
Notification about Courses / learning paths assignment by rule | User added to academy - assigned with courses/ learning paths because of a rule | To inform the recipient that he/she has been assigned to a course/learning path because of an automated assignment rule. | Yes / No |
A lecture has been updated | User who is assigned with a course | This notification will be sent to the enrolled users of a course in order to inform them about a lecture update when their progress is affected. This is being sent only to completed users that had 100 progress before the lecture/course addition and only if the “Maintain progress” setting is Off. | Yes / No |
Course available by learning path scheduler | User who is assigned a learning path | Once a course is being set as available after a certain number of days, the users enrolled in the learning path will get notified that those courses are available. | Yes / No |
Notification about due date update | User that his due date has been updated | To inform the user that his/her due date for a course/learning path has been updated | No / No |
You have been awarded a badge | User who successfully completed a course/learning path | Users receive an email notification once a badge is awarded after course/learning path completion. | Yes / No |
New Discussion Board Post Request | Admin/ Course Instructor/ Training Manager | To inform the recipient that a user posted something to the course discussion board which is pending his approval to become public | No / No |
Status Change in Discussion Board Post Request | Employee who posted to the discussion board | To inform the Post owner that his/her wall post was approved and has become public | No / No |
Notification about Courses / learning paths assignments | Admin | To inform the recipient about the recent course/learning path assignments. | Yes / No |
Manager gets email notification when student has failed the exam | Admin/ Course Assignor/ Unit Manager/ Assistant Unit Manager/ Head of Above Unit/ Assistant Head of Above Unit/ Training Manager | To inform the admin/manager that a user failed an exam. | Yes / No |
[Employee] completed a course | Course instructors | To inform the instructors that a user completed the course. | Yes / No |
Notification about learning path due date update | User who is assigned a learning path | To inform the user that his due date has been updated. | Yes / No |
You have been unassigned from a course/learning path | Selected recipient | To inform a user that they are unassigned from a course or learning path(either manually or automatically when criteria aren't met anymore) | Yes / No |
Notification about bulk Courses/learning paths oblige to retake | User who reassigned a course/learning path via Advanced Reassignment | To inform the recipient of his reassignment status. | No / Yes |
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