As an Admin, you are able to review, edit, and disable the notifications sent for various actions throughout the Academy.
In the left navigation, make sure you are in the Academy Workspace.
Notifications appear in their own section, containing Academy and Reminders.
In the tables below, you'll find information on each General Academy notification, broken down by workspace.
Please note: You can preview every notification, but not all notifications are editable. Check the table for more information. Moreover, you can filter the users based on job and location and send the notifications to specific recipients only.
On this page, you can select the desired filter to view the relevant notifications.
Academy Admin
| Notification | Recipient | Purpose | Editable / In-app |
| 'Imported user summary report' | Academy Admin who initiated the import | To inform the Admin that the user import process is completed | Yes |
| 'You got a message from [Academy]' | Selected recipient | To inform the recipient that they have a message from the Academy | Yes |
| '[Academy's Administrator] has added you to [Academy]' | Selected recipient | To inform the recipient that the Academy Administrator has added them to the Academy. The email includes a “Login Now” button | Yes |
| 'You are now an Admin of [Academy]' | Selected recipient | To inform the recipient that the Academy Administrator has made them an Admin of the Academy | Yes |
| 'You are now a Training Manager of [Academy]' | Selected recipient | To inform the recipient that the Academy Administrator has made them a Training Manager of the Academy | Yes |
| 'You are now a Professional Instructor of [Academy]' | Selected recipient | To inform the recipient that the academy administrator has made them a Professional Instructor of the Academy | Yes |
| 'Notification about locked out user' | Academy Admins | To inform the Academy Admins that a user has been locked out for 30 minutes due to multiple unsuccessful login attempts | No |
| Notification when an employee is auto deactivated | Notification when an employee is auto deactivated | To inform the user that they were deactivated | Yes |
| 'A job is added to an employee' | Selected recipient | To inform the recipient that a new job was assigned to them, and the permissions of this job | Yes |
| 'An employee is added to an (above) unit' | Selected recipient | To inform the recipient that they were added to an (Above) Unit | Yes |
| 'Deactivated user summary report' | Admin/Manager who initiated the deactivation | To inform the recipient that the deactivation process has been completed | No |
| 'Preferred Timezone Update' | Selected recipient | To inform the recipient that their preferred timezone has been changed | Νο |
| 'An employee is added to [Academy Name]' | Admins | To inform the recipient about the users who were recently added to the Academy | Yes |
| 'Your preferred content language has been updated' | The users who had Admins select their language (not when they changed it under My Profile) | To inform the user that an Admin updated their preferred language | Yes |
| 'You have been deactivated' | Employee who was deactivated | To inform the user that they have been deactivated | Yes |
| 'You have been reactivated' | Employee who was reactivated | To inform the user that they have been reactivated | Yes |
| 'Limited Course access' | Academy Admins | To inform the Admins about the Managers who selected “Limit Access” to Courses | No |
| Public registration approval is needed | Academy Admins | You can approve or deny a user's registration request. | Yes |
| Public registrant's request to join was approved or denied | Selected recipient | To inform the user whether their registration request was approved or denied. | Yes |
Training Admin
| Notification | Recipient | Purpose | Editable / In-app |
| 'Failed all exam attempts' | Exam Creator / Instructors / Unit Manager / Assistant Unit Manager / Head of Above Unit / Assistant Head of Above Unit | To inform the exam creator that a user failed all of the exam attempts for a specific exam | Yes |
| '[Academy Admin] accepted / declined your credits' | Selected recipient | To inform the user that the Admin accepted / declined the credits the user requested | No |
| 'New comment on Resources Content' | Item Owner, Admins | To inform the recipient that someone commented on the resources content — Note: This is also a personal setting: “Someone comments on your resources content” | Yes |
| 'Content shared from [Academy Name]' | Selected recipient | To inform the recipient that content material has been shared with them | Yes |
| 'New External Credits Request' | Admins | To inform Academy Admins that users added external credits to their profile that are pending approval | Yes |
Development Admin
| Notification | Recipient | Purpose | Editable / In-app |
| 'Request Assessment' | Selected recipient | To inform the recipient that they have been requested to assess the skills of the employees. The email includes the assessment date and its due date | No |
Search functionality only searches the filtered list, and will only display search results from the notification list currently visible.
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