Courses and Learning Path Notifications

As an Admin, you are able to review, edit, and disable the notifications sent for various actions throughout the Academy.

Navigation

In the left navigation, make sure you are in the Academy Workspace.

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In the Academy Workspace, navigate to Notifications, and then select Academy.

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Here, select Courses & learning paths as a filter under the Training section.
 

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Available Notifications

In the table below, you'll find information on each notification.

Please note that you can preview each notification and edit most of them as needed. Additionally, you have the option to create a filtered recipient list, allowing you to target specific users based on job role and location and send notifications accordingly.

Notification Default Recipient Purpose Editable / In-app
[Employee] enrolled in a course Course creator To inform the course creator that an employee has enrolled in a course. No / Yes
[Employee] reviewed your course Course creator To inform the course creator that an employee reviewed a course. No / No
You have been awarded a certificate User who successfully completed a course/learning path To inform the user that he has been awarded a certificate of a course/learning path completion. Yes / No
Bulk Import Courses Actor of the import To inform the importer of the success or failure of the imported courses No / No
A new lecture/course has been added to course/learning path User who is assigned a course/learning path To inform the user that a new lecture/course has been added to a course/learning path (and hence, the course/learning path progress has been affected). This is being sent only to completed users that had 100 progress before the lecture/course addition and only if the “Maintain progress” setting is Off. Yes / No
Bulk import learning paths Actor of the import To inform the importer of the success or failure of the imported courses No / No
New announcement for your course/learning path Selected recipient To inform the recipient that there is a new announcement on a course/learning path (the email includes the content of the announcement too). Yes / Yes
Invitation to enroll in a course/learning path Selected recipient To invite the recipient to enroll in a specific course. Yes / Yes
You have been assigned a course/learning path Selected recipient To inform the recipient that he has been assigned a course/learning path. Yes / Yes
Course/learning path (un)assignments status User who (un)assigned a course/learning path via Advanced (Un)assignment To inform the recipient of his (un)assignment status. No / Yes
You have been assigned to retake a course Selected recipient To inform the recipient that he has been assigned to retake a specific course. Note: The email notification is different depending on the current status of the user (enrolled/ not enrolled) Yes / Yes
Your course/learning path has successfully copied Selected recipient To inform the recipient that their course/learning path has successfully copied. No / Yes
Notification about course poll User who has completed all course's modules To invite the recipient to take the course poll Yes / No
New course/learning path enrollment request Trainee's Unit Managers, Assistant Unit Managers, Head of Aboves and Assistant Head of Aboves who have been given the permission "Approve self-enrollment requests" To inform the recipient that a user has requested to enroll in a course Yes / No
Your course enrollment has been approved/not been approved Selected recipient To inform the recipient that his/her course enrollment has been approved/not been approved Yes / No
External course that was part of learning path is no longer available Learning path owner To inform the learning path owner that a course that was included in their learning path, was retired or became private Νο / Νο
Course step available by scheduler Selected recipient Once a step is being set as available after a certain number of days, the users enrolled in the course will get notified that those steps are available. Yes / No
Notification about Courses / learning paths assignment by rule User added to academy - assigned with courses/ learning paths because of a rule To inform the recipient that he/she has been assigned to a course/learning path because of an automated assignment rule. Yes / No
A lecture has been updated User who is assigned with a course This notification will be sent to the enrolled users of a course in order to inform them about a lecture update when their progress is affected. This is being sent only to completed users that had 100 progress before the lecture/course addition and only if the “Maintain progress” setting is Off. Yes / No
Course available by learning path scheduler User who is assigned a learning path Once a course is being set as available after a certain number of days, the users enrolled in the learning path will get notified that those courses are available. Yes / No
Notification about due date update User that his due date has been updated To inform the user that his/her due date for a course/learning path has been updated No / No
You have been awarded a badge User who successfully completed a course/learning path Users receive an email notification once a badge is awarded after course/learning path completion. Yes / No
Notification about Courses / learning paths assignments Admin To inform the recipient about the recent course/learning path assignments. Yes / No
Manager gets email notification when student has failed the exam Admin/ Course Assignor/ Unit Manager/ Assistant Unit Manager/ Head of Above Unit/ Assistant Head of Above Unit/ Training Manager To inform the admin/manager that a user failed an exam. Yes / No
[Employee] completed a course Course instructors To inform all course instructors, including the Primary Instructor and any additional instructors, when a user completes the course. Yes / No
Notification about learning path due date update User who is assigned a learning path To inform the user that his due date has been updated. Yes / No
You have been unassigned from a course/learning path Selected recipient To inform a user that they are unassigned from a course or learning path(either manually or automatically when criteria aren't met anymore) Yes / No
Notification about bulk Courses/Learning Paths reassign User who reassigned a course/learning path via Advanced Reassignment To inform the recipient of his reassignment status. No / Yes
Notification about retirement date update Academy Admins and Training Managers To inform the recipient that a retirement date has been added for the course. Yes / No
A bundle coupon has run out of quota Academy Admins To inform the recipient that a bundle coupon has run out of quota and as such, no more users can utilize it. No / No
Notification when a coupon's expiration date is reached Academy Admins To inform the recipient that the expiration date of some coupons has been reached. No / No
You have been assigned a course bundle Selected recipient To inform the recipient that they have been assigned a course bundle.  Yes / Yes
You have been assigned to retake a learning path Selected recipient To inform the recipient that they have been assigned to retake a learning path. Yes / Yes
There are no more coupons for a course SuperAdmin and the person who purchased the coupons To inform the recipient that there are no more coupons for the course. No / No
There are no more licenses for a course SuperAdmin and the person who purchased the licenses To inform the recipient that there are no more licenses for the course. No / No


Search functionality only searches the filtered list, and will only display search results from the notification list currently visible.

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