The “On Time Completion” metric tracks how many users are still within their assigned due dates for completing the onboarding profile. It reflects timeliness relative to deadlines—not content completion progress.
Here’s how to interpret the data:
100% On Time Completion means that all assigned users are still within their due dates and none have missed a deadline.
Even if a user’s individual completion percentage is 0%, they are still considered “on time” as long as their due date has not yet passed.
Recommended Guidance
To gain a full understanding of your team’s onboarding status, it’s helpful to view both metrics together:
Use “On Time Completion” to monitor compliance with deadlines.
Use individual or overall “Training Completion” to assess actual completion of assigned onboarding activities.
By combining these insights, you can easily identify who is progressing through their onboarding materials and who might need additional support to complete their assignments on time.
In Summary
The “On Time Completion” metric focuses on whether users are meeting their due dates, while training completion percentages reflect how much of the onboarding content has been completed. Together, these data points provide a complete picture of both timeliness and progress, helping you effectively track onboarding performance across your team.
Related articles:
Monitoring The Onboarding Process
Utilizing the Various Onboarding Flows