Release Date 26 November
Previously, when users fail to receive the initial welcome email, administrators are unable to send it. The work-around has been to use the "forgot password" functionality, which is not ideal.
This update adds the ability for administrators to manually re-trigger the welcome email at the touch of a button.
On the Manage Members page, in the individual's three-dot More menu, select Resend welcome email.
Note, this option is only available:
- to administrators
- for individuals who have not yet logged in
- for individuals who belong to only one academy
- for individuals with an email address
After selecting the option, a modal will appear for confirmation.
The email the individual receives will include a temporary password that they must change upon login.
This email supersedes the academy welcome notification.
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