Metrics, also known as skills, can be a powerful tool to track learning progress. They help learners and managers get an overview of the current skills learners have, their progress in these skills, and even can be set up so that the learner gets recommended courses based on specific jobs.
This guide gives a quick overview of how to set up metrics and what can be done with them, linking to the relevant articles that dig deeper into these settings.
Adding Performance Metrics
The first step towards working with performance metrics is by enabling the use of them, then adding the metrics to the academy.
Schoox has a database of system-defined metrics for you to choose from. These system-defined metrics already come with a name and description, as well as a type and category. You can also define your own metrics. If you decide to define your own, we recommend you make sure that the name and description give a good overview of their goal.
You can group multiple related metrics together to make it easier to later find and assign them to learners or connect (map) them to training.
Enabling Skills in Your Academy
Assigning and Assessing Metrics
When you have enabled metrics and added them to your academy, you can assign them to learners. This will make this metric required for this learner, making it easier to find it under the Required Metrics tab when performing assessments. The score given by the manager assessment will show the progress of the learner on this metrics; if self assessments are allowed, you can also see the perception gap, showing the difference on how the learner rates themselves versus how their manager rates them.
Learners will be able to see the required assessments, and if enabled, perform self-assessments on them under their dashboard.
Performing an Assessment as a Manager
Requesting Performance Skill Assessments
Tracking Assessments by Employee, Job, and Skills
Tracking Skills Personal Assessments and Progress
Completing the Self Assessment as a Regular User
Understanding the Perception Gap
Self-assessments and Perception Gap
Connecting Metrics
You might prefer that metrics get automatically assessed by the activities the learner completes. This is possible by connecting the metrics to courses and On-the-Job Training. Specifically, the metrics need to be added to the exams and tasks within those. When a learner completes the exam questions with a connected metric, or the tasks in an On-the-Job Training with a connected metric, the learner will be graded on them.
You can decide how much weight is given to the automated assessments versus the manual assessment for a specific metric.
Metrics can also be connected to jobs. This way, you can see how well the learner is doing on skills specific to their job - and courses can be recommended based on these skills. Metrics connected to jobs also are used in creating career paths.
Connecting Skills to On-the-Job Training
Prioritizing Automated vs Manual Assessments
Career Paths
Career paths can be enabled in your academy to generate a recommended list of courses based on the metrics connected to a job. When you have metrics both connected to courses and jobs, this can be a powerful way to help leaners train the required skills for future roles in your company.
Adjusting Career Path Settings
Viewing and Following Career Paths
Artificial Intelligence
Schoox has teamed up with Visier to make it even easier to connect metrics to your academy. Now, metrics to connect to jobs can be automatically recommended by AI based on the job description. Currently this option is only available by request.
Managing Skills with AI (Visier)